Frequently Asked Questions

Blue Sky Inn is a fashion collective composed of a dynamic group of professionals hailing from diverse backgrounds, creatively positioned between Italy and the United States. While their collective expertise spans various aspects of design, art, and craftsmanship, they share a unified commitment to quality and innovation.

True to their dedication to excellence, all Blue Sky Inn pieces are produced in the finest factories in Italy, ensuring each design meets the highest standards of Italian craftsmanship and precision. This unique blend of international perspectives and Italian production results in fashion that embodies both creative freedom and superior quality.

Yes, our e-commerce ships globally with trusted express couriers, the price you see in your shopping cart is the final price you pay and you will no longer be charges for duties & taxes (NEW)

We offer express shipping to ensure you receive your order as quickly as possible. Here’s what you can expect:

• Europe: 1-3 business days.

• International: 3-7 business days, depending on the destination.

Please note that express shipping times may vary due to factors like customs processing, holidays, or unforeseen delays. Orders placed before 2 PM will be processed and shipped on the same business day.

For detailed information or tracking updates, feel free to contact our support team in the chat

Return Conditions:

1. Timeframe: Returns must be initiated within 14 days of receiving your order.

2. Condition of Items: All items must be:

• Unworn, unwashed, and undamaged.

• In their original packaging with all tags and labels attached.

3. Non-Returnable Items: Items such as sale/clearance items, customized pieces, and intimate wear (e.g., swimwear, undergarments) are non-returnable for hygiene and customization reasons.

How to Return an Item:

1. Initiate a Return: Contact us through your order page or through the chat with your order number and the item(s) you wish to return.

2. Shipping Your Return: You will receive instructions and a return shipping label (if applicable).

3. Return Shipping Costs: € 12, $ 13

Refunds:

• Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect your returned item.

• Shipping fees are non-refundable.

Exchanges:

• Need a different size or color? Reach out to us to arrange an exchange.