Refund policy
Return & Refund Policy
At Blue Sky Inn, we want you to love your purchase. If for any reason you’re not completely satisfied, we’re here to help.
Return Conditions
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Timeframe:
Returns must be initiated within 14 days of receiving your order. -
Condition of Items:
Returned items must be:-
Unworn, unwashed, and undamaged
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In their original packaging, with all tags and labels attached
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Non-Returnable Items:
For hygiene and customization reasons, the following items cannot be returned:-
Customized or personalized products
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Intimate wear (e.g., swimwear, undergarments)
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Sale or clearance items — these may only be exchanged for another item or store credit, not refunded
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How to Return an Item
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Initiate a Return:
Contact our customer service through your order page or live chat with your order number and details of the item(s) you wish to return. -
Shipping Your Return:
You will receive detailed instructions and, if applicable, a return shipping label. -
Return Shipping Costs:
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Original shipping costs are non-refundable.
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Refunds
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Once we receive and inspect your return, your refund will be processed within 5–7 business days.
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Refunds are issued to the original payment method used at checkout.
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Please note that shipping fees are not included in the refund amount.
Exchanges
Need a different size or color?
Contact our team to arrange an exchange. If the requested item is out of stock, you may choose an alternative item or receive store credit.
Contact Us
If you have any questions about returns, refunds, or exchanges, please reach out to us at:
📧 sales@blue-sky-inn.com
